What should I include in an initial enquiry?+
Describe the problem, the people affected, your existing tools, and the outcome you want. Include any target dates, budget constraints, sample materials, or requirements that could affect the scope.
How is a project timeline determined?+
A useful timeline needs a defined scope, review process, dependencies, and delivery capacity. Request an estimate after these are discussed, with assumptions and exclusions recorded in the proposal.
Can the work involve an existing application or business system?+
Share the relevant technology, documentation, and integration requirements. Access permissions, available APIs, data quality, and system constraints need review before the integration scope can be confirmed.
Who owns the code and design assets?+
Ownership, licences, third-party components, and handover arrangements should be specified in the project agreement before work begins.
What support is included after delivery?+
Confirm the support period, covered work, operating hours, response targets, and maintenance responsibilities in the proposal or support agreement. Do not assume ongoing support is included in development work.
How are AI quality and data handling evaluated?+
Define the permitted data sources, provider settings, test cases, and review steps for the intended use. AI outputs can be incorrect; the evaluation and human oversight should match the task.